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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1451012's own words
My son is trying to play cross-platform on fortnite. He has an Xbox and wants to play with someone on a PC. He does not have an option on his drop down menu to add epic friends. We've been told that may have something to do with the fact that he's set up as a child account.
GetHuman1451012 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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