So I recently talked through chat with Xbox support about getting an account back. I di...
GetHuman1388025's customer service issue with Xbox from October 2018
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Help with my Xbox issue
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The issue in GetHuman1388025's own words
So I recently talked through chat with Xbox support about getting an account back. I did not no my password to the account so they sent me a link to answer as much info as possible that I knew about the account to verify that it was mine. After I got the email confirming that it was my account I then changed my password. When I tried to recover it, I get a message saying your security info change is still pending the change was requested on ******** and will be completed ********, but it also says during the waiting period you can still sign in and use your Microsoft account normally. So when I hit Next it tells me to verify my email, saying “ we sent an email to *****@***.com to make sure you own it. Please check your inbox and enter the security code below to finish setting up your Microsoft account. I don’t know my Soccerjunky gmail password i tried everything i could think of to remember what password I may have used, but I was like ** when I made it.. Over ** years ago how am I suppose to remember that info it’s kind of messed up that I can’t get my own account back and I’ve been with you guys since the Xbox.. Just want some help please.
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