I have payed for a dlc on the game for honor and it has told me I have the dlc but it w...

GetHuman1384993's customer service issue with Xbox from October 2018

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The issue in GetHuman1384993's own words
I have payed for a dlc on the game for honor and it has told me I have the dlc but it will not let me play it saying I need to buy the dlc but I all ready have it I wish to get a refund as the dlc is to give you ** days on the new characters but I can’t play the dlc I have payed for literally nothing and yes I am willing to fight this it can not go on you can’t sell something and not give the product. Thank you and I know this is more Ubisoft but I want my money back
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I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1384993
Oct 21st, 2018 - 25d ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1384993 started working on this issue
Oct 21st 10:09am