I had a free ** day trial for game pass back at the beginning of September. I did not l...

GetHuman1381685's customer service issue with Xbox from October 2018

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The issue in GetHuman1381685's own words
I had a free ** day trial for game pass back at the beginning of September. I did not like it, not enough games I really liked. I thought I cancelled through my xbox* and I was charged today ********** *.**. I have not played the game pass in fact my xbox* is packed in a box that I left in Georgia and I am in Ohio. Surely there is a way to see that I have not played it in over a month or since I thought I cancelled it. This is inconvenient and I was not expecting *.** to come out of my account and would like my money back. I am really unhappy about this. Please refund my card. Thank you for your time concerning this matter.*Sincerely,*Nae Burgess***********
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Customer service issue
Reported by GetHuman1381685
Oct 20th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
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GetHuman1381685 started working on this issue
Oct 20th, 2018 4:25pm