my son purchase Xbox credits in points and did not know that they were not free because...
GetHuman-pluttrel's customer service issue with Xbox from October 2018
Help with my Xbox issue
Next: our robot will wait on hold for GetHuman-pluttrel to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-pluttrel's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-pluttrel may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-pluttrel's own words
my son purchase Xbox credits in points and did not know that they were not free because the account kept taking him I was supposed to have a password on this account to where it would not allow anyone to purchase anything without a password. so last night's charges were not authorized and there are a few of them quite a few actually.I need them returned I don't know how to give you points back or return this stuff for what to do but I cannot afford that and that was not authorized he said he didn't know that it would cost money because it kept accepting and going forward whenever he pushed what he was trying to buy. It's only * and I was not around last night.
GetHuman-pluttrel did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman-pluttrel fixed the problem
We are waiting for GetHuman-pluttrel to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.