I was trying to signup for Gamepass and I entered all my billing info and pressed okay...

GetHuman1376143's customer service issue with Xbox from October 2018

5 views
 | 
45657 similar
 | 
0 following
Help with my Xbox issue
First: share to improve GetHuman1376143's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1376143 to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman1376143's own words
I was trying to signup for Gamepass and I entered all my billing info and pressed okay it looked like it was processing and sent me back to the main Gamepass screen. O choice a game and their was no install option just subscribe so I figured the payment info didnt go through, so I tried sending all the info in again, and it sent me back to the Gamepass page with no install just subscribe. So I did this again a few more times with the same results. Than I tried with my PayPal info and the same thing happened. I tried a few more times with PayPal. Same results. I posted this on Reddit and someone told me to reboot my console. When I did that I was able to install game. Now looking at my bank, and PayPal statements I have been charged for each one of those attempts. I'm just trying to get those refunded.
GetHuman1376143 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1376143 fixed the problem
We are waiting for GetHuman1376143 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid
Follow this issue
See how GetHuman1376143 fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman1376143
Oct 19th, 2018 - 25d ago
I have an issue with Xbox too
Not resolved
Seen by 5 customers so far
Similar issue to 45657 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman1376143 started working on this issue
Oct 19th 3:59pm