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I was trying to signup for Gamepass and I entered all my billing info and pressed okay...

GetHuman1376143's customer service issue with Xbox from October 2018

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The issue in GetHuman1376143's own words
I was trying to signup for Gamepass and I entered all my billing info and pressed okay it looked like it was processing and sent me back to the main Gamepass screen. O choice a game and their was no install option just subscribe so I figured the payment info didnt go through, so I tried sending all the info in again, and it sent me back to the Gamepass page with no install just subscribe. So I did this again a few more times with the same results. Than I tried with my PayPal info and the same thing happened. I tried a few more times with PayPal. Same results. I posted this on Reddit and someone told me to reboot my console. When I did that I was able to install game. Now looking at my bank, and PayPal statements I have been charged for each one of those attempts. I'm just trying to get those refunded.
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I want to cancel xbox gamepass.I want to cancel my Xbox gamepass subscriptionHi , i need to cancel a gamepass subscritions for my son xboxi just want to enter my member****p number for xbox live. ohh winters all the inf...Im trying to cancel my gamepass subxbox gamepass is up to date but i cant dl forzaTrying to remove my billing info
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Xbox

Customer service issue
Reported by GetHuman1376143
Oct 19th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 5 customers so far
Similar issue to 45657 others
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Items needed
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Name of Account Holder
Type of Xbox
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Home Address
Timeline
GetHuman1376143 started working on this issue
Oct 19th, 2018 3:59pm
  1. Company Phone Numbers › 
  2. Xbox › 
  3. Customer issues › 
  4. I was trying to signup for Gamepass a...