I got my daughter an Xbox which came with a * month gold subscription but while setting...

GetHuman1375071's customer service issue with Xbox from October 2018

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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
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The issue in GetHuman1375071's own words
I got my daughter an Xbox which came with a * month gold subscription but while setting up her account my wife put her card info because it was asking for us to put one on the account, now this has been the only subscription that my daughter has had for her Xbox since we got it for her, now my wife checks her account today and it shows you guys charged her *.** for the * month subscription and we never signed up or requested for that to happen and now my wife got and over draft charge of $** due to you guys charging her the *.** and we would like to just resolve this and get her refund back.
GetHuman1375071 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Customer service issue
Reported by GetHuman1375071
Oct 19th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
Similar issue to 45562 others
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GetHuman1375071 started working on this issue
Oct 19th, 2018 1:03pm