My friend was on my xbox live account and purchased black ops * with my debit card thin...

GetHuman1371607's customer service issue with Xbox from October 2018

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The issue in GetHuman1371607's own words
My friend was on my xbox live account and purchased black ops * with my debit card thinking he was on his live account. I decided to keep it and try it out because I was planning on buying it but didn't have the money at the moment. After trying it out for a bit I realized I didn't like it that much and wanted to return it and had and email sent to Microsoft Store returns but they said I was unable to return it, I don't want my friend to have to pay me back for a game he can't even play and I also don't want to keep it. I would like to get a refund for the game.
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I have an issue with Xbox too
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Customer service issue
Reported by GetHuman1371607
Oct 18th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
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GetHuman1371607 started working on this issue
Oct 18th, 2018 8:09pm