I bought call of duty black ops * before it officially even came out and when the game...

GetHuman1369142's customer service issue with Xbox from October 2018

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The issue in GetHuman1369142's own words
I bought call of duty black ops * before it officially even came out and when the game actually came out it would not let me play at all. When I click on call of duty from the dashboard it loads and can I see the background motion moving but it will say “connecting to online service” and never move from there. I can play other games online but for some reason I cannot play this game at all. I’m from Long Island, New York. I use an Xbox *.
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I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1369142
Oct 18th, 2018 - a mon ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 45129 others
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Timeline
GetHuman1369142 started working on this issue
Oct 18th 1:48pm