I reatarted my Xbox to fix an issue. When I came back on my profile was erased, with al...
GetHuman1365283's customer service issue with Xbox from October 2018
Help with my Xbox issue
First: share to improve GetHuman1365283's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1365283 got the right customer help using our suggestion.
The issue in GetHuman1365283's own words
I reatarted my Xbox to fix an issue. When I came back on my profile was erased, with all my games, add ones and saved data. Now when I try to sign in to my primary account it tells me to change my password. If we can't get my profile back on my Xbox one I've essentially wanted *,*** through add one games etc. I know my email and password associated to the account but it keeps making me try to change it. Please help
GetHuman1365283 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1365283 fixed the problem
We are waiting for GetHuman1365283 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.