I reatarted my Xbox to fix an issue. When I came back on my profile was erased, with al...

GetHuman1365283's customer service issue with Xbox from October 2018

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I reatarted my Xbox to fix an issue. When I came back on my profile was erased, with all my games, add ones and saved data. Now when I try to sign in to my primary account it tells me to change my password. If we can't get my profile back on my Xbox one I've essentially wanted *,*** through add one games etc. I know my email and password associated to the account but it keeps making me try to change it. Please help
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Xbox

Customer service issue
Reported by GetHuman1365283
Oct 17th, 2018 - a mon ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
Similar issue to 44729 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman1365283 started working on this issue
Oct 17th 7:04pm