Hello. My son has Xbox. My credit card was charged $***.** for games*services I did not...

GetHuman1364528's customer service issue with Xbox from October 2018

Help with my Xbox issue
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman1364528's own words
Hello. My son has Xbox. My credit card was charged $***.** for games*services I did not authorize. My previous reference * is **********. I was told by Xbox there is no record of these charges on your end. My credit card company sent me the paperwork your company sent them proving the charges were made. I want ALL of these charges waived. This situation has been extremely upsetting & frustrating & I want it resolved.
GetHuman1364528 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1364528 fixed the problem
We are waiting for GetHuman1364528 to fix the problem and share the solution with the rest of us customers.
Please help with my Xbox issue
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman1364528
Oct 17th, 2018 - a mon ago
I have an issue with Xbox too
Fixed
Seen by 6 customers so far
Similar issue to 44647 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman1364528 started working on this issue
Oct 17th 4:58pm
GetHuman1364528 indicated the issue is not fixed yet.
Oct 18th 5:32pm
GetHuman1364528 indicated the issue is not fixed yet.
Oct 18th 5:39pm