Hello. My son has Xbox. My credit card was charged $***.** for games*services I did not...
GetHuman1364528's customer service issue with Xbox from October 2018
Help with my Xbox issue
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman1364528's own words
Hello. My son has Xbox. My credit card was charged $***.** for games*services I did not authorize. My previous reference * is **********. I was told by Xbox there is no record of these charges on your end. My credit card company sent me the paperwork your company sent them proving the charges were made. I want ALL of these charges waived. This situation has been extremely upsetting & frustrating & I want it resolved.
GetHuman1364528 did not yet indicate what Xbox should do to make this right.
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