My * year old got on Fortnite and ordered $*** worth of stuff. I believe my username i...

GetHuman-stechert's customer service issue with Xbox from October 2018

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The issue in GetHuman-stechert's own words
My * year old got on Fortnite and ordered $*** worth of stuff. I believe my username is stechertx or *****@***.com. Is there anyway we can get that refunded? I thought I had the pass key set up, but evidently, you have to set that up on each persons account. I set it up on * account thinking that would not let anyone playing fortnite purchase anything without the pass key. It is now on all accounts.
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Customer service issue
Reported by GetHuman-stechert
Oct 17th, 2018 - 3 mons ago
I have an issue with Xbox too
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Seen by 8 customers so far
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GetHuman-stechert started working on this issue
Oct 17th, 2018 3:34pm