I have a turtle beach headset. I order a Xbox lab controller because my pro gal control...
GetHuman-sonnyhur's customer service issue with Xbox from October 2018
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The issue in GetHuman-sonnyhur's own words
I have a turtle beach headset. I order a Xbox lab controller because my pro gal controller that came with the Xbox would not pick up my headset mic when I spoke. The brand new controller doesn’t not pick up when I talk either. I tested the headset with my phone on a phone call and it worked there so it has to be something with the controller. I checked to see if I was muted I wasn’t. I looked up this issue and many others also have the same problem. Please help as sonn as possible.
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