I bought a pack for halo *, it said try back later, I did it again and it went to the s...

GetHuman1341699's customer service issue with Xbox from October 2018

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The issue in GetHuman1341699's own words
I bought a pack for halo *, it said try back later, I did it again and it went to the store screen not even saying anything, I checked the game and it didnt show my pack. I went and bought it again. Same thing. I bought it a third time and it showed purchase success. But still didnt show my pack on Halo *. I did not get the email until a few minutes AFTER I bought the last one. I want a refund on ALL three. It said my network connection was fine as well.
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Customer service issue
Reported by GetHuman1341699
Oct 14th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
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GetHuman1341699 started working on this issue
Oct 14th 4:29am