Pre order cancelled**Not notified *Received confirmation message from Xbox love for my...

GetHuman1336342's customer service issue with Xbox from October 2018

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The issue in GetHuman1336342's own words
Play the game ... Pre order cancelled**Not notified *Received confirmation message from Xbox love for my purchase
The money was taken from my account and I received a message from Xbox love thanking me for my purchase after the fact
Would like to be able to play the game I purchased
I have been with Microsoft and Xbox over PlayStation my whole life and it’s been getting ever increasingly more frustrating
No. But I think I might try to buy a ps* and see how that goes
I have an issue with Xbox too
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Xbox

Xbox live * call of duty: black ops *
Customer service issue
Reported by GetHuman1336342
Oct 13th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
Similar issue to 42983 others
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Timeline
GetHuman1336342 started working on this issue
Oct 13th 9:54pm