I was charged twice for my son’s Xbox live annual membership and again when he ordered...

GetHuman1336660's customer service issue with Xbox from October 2018

Help with my Xbox issue
The issue in GetHuman1336660's own words
I was charged twice for my son’s Xbox live annual membership and again when he ordered a game. Two duplicate charges of $**.** & $*.**
GetHuman1336660 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1336660 fixed the problem
Call Microsoft directly. Hopefully, Ms. Abby will answer your call. She was amazing, patient, thorough, and most important competent. I don't speak gamer, so l know half the time I probably wasn't making sense. Don't waste your time trying to contact xbox, call Microsoft customer service, they will forward you to the Xbox folks.
Please help with my Xbox issue
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid


Customer service issue
Reported by GetHuman1336660
Oct 13th, 2018 - 3 mons ago
I have an issue with Xbox too
GetHuman1336660 shared how to fix
Seen by 5 customers so far
Similar issue to 42600 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
GetHuman1336660 started working on this issue
Oct 13th, 2018 3:47am
GetHuman1336660 confirmed the issue is fixed. Hooray!
Oct 14th, 2018 5:15am