Have the *K** Anniversary Edition, loaded, redeemed code and restarted the game. The ad...

GetHuman-apryle's customer service issue with Xbox from October 2018

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The issue in GetHuman-apryle's own words
Have the *K** Anniversary Edition, loaded, redeemed code and restarted the game. The add on never showed on screen anywhere. Tried again it said code already redeemed. Looked in the purchased area it said already redeemed and it won’t let us install it.**I will liked this fixed by having it automatically installed onto the Xbox account so we don’t have to be bothered with this issue anymore.*Thank you!
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Xbox

Customer service issue
Reported by GetHuman-apryle
Oct 13th, 2018 - a mon ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
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Timeline
GetHuman-apryle started working on this issue
Oct 13th 2:07am