My Xbox is not reading any Mic plugged into it. I have a brand new controller and my he...

GetHuman1336195's customer service issue with Xbox from October 2018

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My Xbox is not reading any Mic plugged into it. I have a brand new controller and my head set works fine. I used the head set on my phone and computer and it works great. The controller I just bought from GameStop new to make sure that wasn’t the issue. I’ve calibrated everything multiple times and checked my NAT setting just in case. I went through all the steps on your guys’s Web site and nothing has changed. VERY dissapointed after I went and bought a whole new controller. I’m about to switch to PlayStation because it seems like the issue is my Xbox itself and I’m fed up with this. Call me back ASAP
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Customer service issue
Reported by GetHuman1336195
Oct 13th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 11 customers so far
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
GetHuman1336195 started working on this issue
Oct 13th, 2018 1:12am