I have not had my Xbox or xbox live for months. I sold it months ago and I just noticed...

GetHuman1335740's customer service issue with Xbox from October 2018

42437 similar
0 following
Help with my Xbox issue
First: share to improve GetHuman1335740's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1335740 to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1335740 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1335740's own words
I have not had my Xbox or xbox live for months. I sold it months ago and I just noticed today Xbox live has been taking money out of my account every month for it. I noticed it this time cause it made my bank account negative and then I got a ** dollar fee from my bank for being negative. I already chatted with customer support on the chat and could not located the gamer tag or phone number so they said to call in and you guys can use my debit card information to locate the account thank you have a good day
GetHuman1335740 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1335740 fixed the problem
We are waiting for GetHuman1335740 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid
Follow this issue
See how GetHuman1335740 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1335740
Oct 12th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 42437 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1335740 started working on this issue
Oct 12th 11:18pm