I have not had my Xbox or xbox live for months. I sold it months ago and I just noticed...

GetHuman1335740's customer service issue with Xbox from October 2018

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Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1335740's own words
I have not had my Xbox or xbox live for months. I sold it months ago and I just noticed today Xbox live has been taking money out of my account every month for it. I noticed it this time cause it made my bank account negative and then I got a ** dollar fee from my bank for being negative. I already chatted with customer support on the chat and could not located the gamer tag or phone number so they said to call in and you guys can use my debit card information to locate the account thank you have a good day
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I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1335740
Oct 12th, 2018 - 10d ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 42437 others
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Timeline
GetHuman1335740 started working on this issue
Oct 12th 11:18pm