Building and payment I have purchased Call of Duty and I received a email from you stat...

GetHuman1236772's customer service issue with Xbox from October 2018

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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1236772's own words
Building and payment I have purchased Call of Duty and I received a email from you stating that the payment was declined I'm trying to resolve this issue because I had purchased it it shows on my bank account and I'm not able to purchase or play this video game please contact me immediately
GetHuman1236772 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1236772
Oct 12th, 2018 - 10d ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 42433 others
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Timeline
GetHuman1236772 started working on this issue
Oct 12th 11:12pm