I bout power A rechargeable batteries for my Xbox one controller in February of this ye...

GetHuman-bchapinf's customer service issue with Xbox from October 2018

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Help with my Xbox issue
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Xbox's call center is closed now. We will text or email GetHuman-bchapinf when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-bchapinf can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-bchapinf's own words
I bout power A rechargeable batteries for my Xbox one controller in February of this year and they stopped working and started to discharge battery acid and was wanting to know if you offer a refund or will send me a new pack
GetHuman-bchapinf did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman-bchapinf
Oct 12th, 2018 - just now
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman-bchapinf started working on this issue
Oct 12th 11:03pm