I accidentally started a second xbox love account. My girldriend already downloaded a g...

GetHuman1335664's customer service issue with Xbox from October 2018

2 views
 | 
42426 similar
 | 
0 following
Help with my Xbox issue
First: share to improve GetHuman1335664's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1335664's next move: talk to Xbox when they open (we'll send a note).
Xbox's call center is closed now. We will text or email GetHuman1335664 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman1335664 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman1335664 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1335664's own words
I accidentally started a second xbox love account. My girldriend already downloaded a game on that account. Is there a way to move the rights to that game to my main account and delete the new account?
GetHuman1335664 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1335664 fixed the problem
We are waiting for GetHuman1335664 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid
Follow this issue
See how GetHuman1335664 fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman1335664
Oct 12th, 2018 - 6d ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 42426 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1335664 started working on this issue
Oct 12th 11:02pm