I bought a game and now its saying that I didnt but I got it on pre order and still was...

GetHuman1335558's customer service issue with Xbox from October 2018

3 views
 | 
42396 similar
 | 
0 following
Help with my Xbox issue
First: share to improve GetHuman1335558's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1335558's next move: talk to a Xbox rep without waiting on hold.
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1335558 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1335558's own words
I bought a game and now its saying that I didnt but I got it on pre order and still was able to play beta and the money was taken out of my account I pre ordered it a month and a half ago
GetHuman1335558 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1335558 fixed the problem
We are waiting for GetHuman1335558 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid
Follow this issue
See how GetHuman1335558 fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman1335558
Oct 12th, 2018 - 5d ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 42396 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1335558 started working on this issue
Oct 12th 10:41pm