I pre-order Black ops *. I tried to start the game but it tells me I need to rebuy it e...
GetHuman1335500's customer service issue with Xbox from October 2018
Help with my Xbox issue
First: share to improve GetHuman1335500's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1335500 to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1335500 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1335500's own words
I pre-order Black ops *. I tried to start the game but it tells me I need to rebuy it even though I never canceled the pre order. I played the beta and the whole game is downloaded on my Xbox (Digital)
GetHuman1335500 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1335500 fixed the problem
We are waiting for GetHuman1335500 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.