I need to cancel my xbox game pass, it needs to be canceled because you guys have been...

GetHuman1280398's customer service issue with Xbox from October 2018

42371 similar
0 following
Help with my Xbox issue
First: share to improve GetHuman1280398's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1280398 to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1280398 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman1280398's own words
I need to cancel my xbox game pass, it needs to be canceled because you guys have been doing unauthorized charges on my account for the longest an im very sick of it, like I said before this has been going on since june-july I actually signed up for the xbox game pass in early february of ****. I’ve been trying to cancel it since july an nothing is working out. I want a refund for my game that I purchased on the microsoft game store or whatever it’s called, I purchased the game wwe *k** somewhere in february but I hardly play it so I wanted to know if I could get a refund for it since I purchased it online. You guys can contact me @ ***-***-**** thanks.
GetHuman1280398 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1280398 fixed the problem
We are waiting for GetHuman1280398 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid
Follow this issue
See how GetHuman1280398 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1280398
Oct 12th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 42371 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1280398 started working on this issue
Oct 12th 10:16pm