I have purchased call of duty black ops four and has installed to my Xbox but when I tr...

GetHuman-nickguti's customer service issue with Xbox from October 2018

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The issue in GetHuman-nickguti's own words
I have purchased call of duty black ops four and has installed to my Xbox but when I try to play it's pops up with a message that says I need to purchase this game or my purchase was canceled which I did not cancel and I have not been refunded if that is the case
Refund my money or get my purchase to complete for Black Ops Four
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman-nickguti
Oct 12th, 2018 - 7d ago
I have an issue with Xbox too
Not resolved
Seen by 9 customers so far
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman-nickguti started working on this issue
Oct 12th 10:13pm