When trying to purchase something x box had already charged a * charge which then cause...
GetHuman1335394's customer service issue with Xbox from October 2018
Help with my Xbox issue
First: share to improve GetHuman1335394's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1335394's next move: talk to Xbox when they open (we'll send a reminder).
Xbox's call center is closed now. We will text or email GetHuman1335394 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman1335394 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman1335394 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1335394's own words
When trying to purchase something x box had already charged a * charge which then caused it not to be the ** dollars on the card it was only ** on there so now we can not buy the item what is the one dollar charge for
GetHuman1335394 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1335394 fixed the problem
We are waiting for GetHuman1335394 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.