I’ve been charged twice for Xbox one subscription for my son for many many months, it’s...
GetHuman1335329's customer service issue with Xbox from October 2018
Help with my Xbox issue
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GetHuman1335329's next move: talk to Xbox when they open (we'll send a reminder).
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Before contacting them, items GetHuman1335329 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Tip from another customer
If you are looking to report a user, problem with your live account, your console or any other issue you can use the link here - https://support.xbox.com/en-US/.
The issue in GetHuman1335329's own words
I’ve been charged twice for Xbox one subscription for my son for many many months, it’s been impossible to get a live person to speak with me this is my second hour of trying to get a hold of someone to fix this problem.
GetHuman1335329 did not yet indicate what Xbox should do to make this right.
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