My friend bought black ops * and we are game sharing. I downloaded the game on my syste...

GetHuman1335314's customer service issue with Xbox from October 2018

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The issue in GetHuman1335314's own words
My friend bought black ops * and we are game sharing. I downloaded the game on my system and it won’t open or play the game. It just says “do you own this game or app?”
GetHuman1335314 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1335314
Oct 12th, 2018 - 11d ago
I have an issue with Xbox too
Not resolved
Seen by 5 customers so far
Similar issue to 42342 others
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Timeline
GetHuman1335314 started working on this issue
Oct 12th 9:55pm