I got an adapter piece so I could be able to put in my headphones so I could talk to pe...

GetHuman1335062's customer service issue with Xbox from October 2018

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The issue in GetHuman1335062's own words
I got an adapter piece so I could be able to put in my headphones so I could talk to people online and it asked to update my controller. So I updated It and it turned off and never turned back on. It was working perfectly fine before the update now it won’t turn on
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I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1335062
Oct 12th, 2018 - 9d ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman1335062 started working on this issue
Oct 12th 9:49pm