My subscriptions over due and I wanna change the card on there because my old one was s...

GetHuman1335226's customer service issue with Xbox from October 2018

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The issue in GetHuman1335226's own words
My subscriptions over due and I wanna change the card on there because my old one was stolen but it won’t allow me to remove my card with over due fees but when I try to apply for the subscription it just runs my old card and denies me and doesn’t even give me the option to change it
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I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1335226
Oct 12th, 2018 - 5d ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 42323 others
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Timeline
GetHuman1335226 started working on this issue
Oct 12th 9:40pm