I preordered Call of Duty Black Ops * through the Xbox marketplace. I did not enjoy the...

GetHuman1335121's customer service issue with Xbox from October 2018

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The issue in GetHuman1335121's own words
I preordered Call of Duty Black Ops * through the Xbox marketplace. I did not enjoy the beta and wanted to cancel the preorder, but did not cancel before the release. While I am aware the game has officially released, I have not played the game or opened the game since it’s release. I would like to see if there is any possibility of receiving my money back and canceling my preorder.
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Xbox

Customer service issue
Reported by GetHuman1335121
Oct 12th, 2018 - 3d ago
I have an issue with Xbox too
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Seen by 3 customers so far
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Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman1335121 started working on this issue
Oct 12th 9:19pm