Over billed - OFTEN - Expect FULL REFUND!!! Early this year was over billed... Stopped...

GetHuman1335003's customer service issue with Xbox from October 2018

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Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1335003's own words
Over billed - OFTEN - Expect FULL REFUND!!! Early this year was over billed... Stopped arguing & paid. August, over billed AGAIN!! Grandson called told have so many hours for refund... problem is we don't know about charges till bill comes in!! He removed CC from account again... Billing issue was **** more charges ****
GetHuman1335003 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1335003
Oct 12th, 2018 - 5d ago
I have an issue with Xbox too
Not resolved
Seen by 7 customers so far
Similar issue to 42280 others
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Timeline
GetHuman1335003 started working on this issue
Oct 12th 9:08pm
GetHuman1335003 shared this issue with friends on Facebook
Oct 12th 9:09pm
GetHuman1335003 shared this issue with others over email
Oct 12th 9:11pm