I’m trying to get a refund on a preorder game that I did not make a purchase on its cal...

GetHuman-jaquongr's customer service issue with Xbox from October 2018

Help with my Xbox issue
The issue in GetHuman-jaquongr's own words
I’m trying to get a refund on a preorder game that I did not make a purchase on its call of duty black ops * I never purchased this game and would like a refund please
GetHuman-jaquongr did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman-jaquongr
Oct 12th, 2018 - 3d ago
I have an issue with Xbox too
Fixed
Seen by 6 customers so far
Similar issue to 42278 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman-jaquongr started working on this issue
Oct 12th 9:05pm
GetHuman-jaquongr indicated the issue is not fixed yet.
Oct 14th 3:45am
GetHuman-jaquongr indicated the issue is not fixed yet.
Oct 14th 3:46am