I downloaded a free with gold game called Overcooked! I then received an email saying I...

GetHuman1335040's customer service issue with Xbox from October 2018

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The issue in GetHuman1335040's own words
I downloaded a free with gold game called Overcooked! I then received an email saying I was charged $**.** and sure enough I had been charged for the supposedly free game. All I want is a refund.
GetHuman1335040 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1335040
Oct 12th, 2018 - 3d ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 42275 others
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Timeline
GetHuman1335040 started working on this issue
Oct 12th 9:05pm