the ** dollar xbox card we purchased does not work ...the error when the code is punche...

GetHuman1334401's customer service issue with Xbox from October 2018

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the ** dollar xbox card we purchased does not work ...the error when the code is punched in says it is a problem with your company so this is a win for u guys ,,,I am out ** dollars thx xbox
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Xbox

Customer service issue
Reported by GetHuman1334401
Oct 12th, 2018 - 11d ago
I have an issue with Xbox too
Fixed
Seen by 3 customers so far
Similar issue to 42163 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman1334401 started working on this issue
Oct 12th 7:29pm
GetHuman1334401 confirmed the issue is fixed. Hooray!
Oct 13th 8:03pm