My card was closed and I need to update payment method. My account won’t let me play my...

GetHuman160167's customer service issue with Xbox from October 2018

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The issue in GetHuman160167's own words
My card was closed and I need to update payment method. My account won’t let me play my games. **Error message: *CV: *w*nwftWNU*xSrx*.**.*.**
GetHuman160167 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman160167
Oct 12th, 2018 - 2 mons ago
I have an issue with Xbox too
Fixed
Seen by 3 customers so far
Similar issue to 42123 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman160167 started working on this issue
Oct 12th 7:03pm
GetHuman160167 confirmed the issue is fixed. Hooray!
Oct 17th 12:04am