I'm having trouble with my NAT type I can not get it to go from strict to open this is...

GetHuman1334095's customer service issue with Xbox from October 2018

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The issue in GetHuman1334095's own words
I'm having trouble with my NAT type I can not get it to go from strict to open this is what I have tried I TRYED TO rest the router,plugging in an internet cord,going to advance setting and restarting the alternate MAC address,hard reset my xbox, I tried to connect wirelessly,I contacted my internet provider several times,I've tried to test the network connection,also tried the multiplayer connection,also tried the option test NAT type,I have also tried to unplug and plug the internet cord back into the console I've tried everything that I can think of and the NAT type is stuck on strict I have very good internet so please let me talk to someone on the phone so this problem can be fixed
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Customer service issue
Reported by GetHuman1334095
Oct 12th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
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