I redeemed my free month of Xbox Game Pass when I bought it a couple months ago, i trie...

GetHuman-pdmillar's customer service issue with Xbox from October 2018

2 views
 | 
42001 similar
 | 
0 following
Help with my Xbox issue
First: share to improve GetHuman-pdmillar's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-pdmillar's next move: talk to Xbox when they open (we'll send a reminder).
Xbox's call center is closed now. We will text or email GetHuman-pdmillar when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-pdmillar can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman-pdmillar may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-pdmillar's own words
I redeemed my free month of Xbox Game Pass when I bought it a couple months ago, i tried cancelling the service after the free month and i couldn't find where or how to do it. I am being charged for this service i do not wish to keep, please remove this service from my account
GetHuman-pdmillar did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman-pdmillar fixed the problem
We are waiting for GetHuman-pdmillar to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid
Follow this issue
See how GetHuman-pdmillar fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman-pdmillar
Oct 12th, 2018 - 8d ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 42001 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-pdmillar started working on this issue
Oct 12th 5:42pm