I bought and pre ordered black ops * and it charged me when I did then today when the g...

GetHuman1333305's customer service issue with Xbox from October 2018

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The issue in GetHuman1333305's own words
I bought and pre ordered black ops * and it charged me when I did then today when the game came out it says buy to own even though I have it downloaded and they already charged me
GetHuman1333305 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1333305
Oct 12th, 2018 - 8d ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman1333305 started working on this issue
Oct 12th 5:01pm