i pre ordered black ops * with a credit card that previously expired, causing the purch...

GetHuman1333327's customer service issue with Xbox from October 2018

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The issue in GetHuman1333327's own words
i pre ordered black ops * with a credit card that previously expired, causing the purchase to decline, however i never received my money in return. is there any possible way for me to receive my refund?
GetHuman1333327 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1333327
Oct 12th, 2018 - 3d ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman1333327 started working on this issue
Oct 12th 5:03pm