My Xbox has been expired and won’t let me renew it because I it’s I owe a payment of...

GetHuman1333171's customer service issue with Xbox from October 2018

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The issue in GetHuman1333171's own words
My Xbox has been expired and won’t let me renew it because I it’s I owe a payment of *.**$ which does not make sense if it’s expired
GetHuman1333171 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1333171
Oct 12th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
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