Xbox one, I have a code for a gold membership and it keeps saying that there was a prob...
GetHuman1333135's customer service issue with Xbox from October 2018
Help with my Xbox issue
First: share to improve GetHuman1333135's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1333135's next move: talk to Xbox when they open (we'll send a reminder).
Xbox's call center is closed now. We will text or email GetHuman1333135 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman1333135 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman1333135 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1333135's own words
Xbox one, I have a code for a gold membership and it keeps saying that there was a problem on xbox’s End. This has been * days since the first message and I keep trying to redeem the code and it will not work!
GetHuman1333135 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1333135 fixed the problem
We are waiting for GetHuman1333135 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.