I pre ordered black ops * about * months ago and I was ready to play it when it said th...

GetHuman1334000's customer service issue with Xbox from October 2018

Help with my Xbox issue
The issue in GetHuman1334000's own words
I pre ordered black ops * about * months ago and I was ready to play it when it said that my pre order was declined when the money was taken out of the account for it, I know so because my mom told me. If you could fix this for me it would be greatly appreciated
Because I had wasted the money on a game that I can’t play
I would like to be able to play the game I payed for
I have an issue with Xbox too
How GetHuman1334000 fixed the problem
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Xbox

Customer service issue
Reported by GetHuman1334000
Oct 12th, 2018 - 2 mons ago
I have an issue with Xbox too
Fixed
Seen by 12 customers so far
Similar issue to 42095 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman1334000 started working on this issue
Oct 12th 6:45pm
GetHuman1334000 indicated the issue is not fixed yet.
Oct 12th 7:21pm