Bought a game then got a email that it got canceled by xbox but my money was still took...
GetHuman1332470's customer service issue with Xbox from October 2018
Help with my Xbox issue
First: share to improve GetHuman1332470's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1332470 to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman1332470's own words
Bought a game then got a email that it got canceled by xbox but my money was still took out of my account I didn't get it back. I was able to play the the beta it was says play where buy normally is so I dont under stand what took my money. An why I cant play this game !
GetHuman1332470 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1332470 fixed the problem
We are waiting for GetHuman1332470 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.