I had pre ordered black ops * played the open beta ND the day of release I tried to dow...

GetHuman1332081's customer service issue with Xbox from October 2018

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The issue in GetHuman1332081's own words
I had pre ordered black ops * played the open beta ND the day of release I tried to download it but it says my money was declined but I paid with a green Dot ND now it's saying it refunded but nothing is on my card either no money at all I'm highly disappointed and upset **$ for nothing
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Xbox

Customer service issue
Reported by GetHuman1332081
Oct 12th, 2018 - 3d ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
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Timeline
GetHuman1332081 started working on this issue
Oct 12th 2:14pm