My payment is going through billing issue*Went to buy black ops * wouldn't go through*C...

GetHuman-trentjwh's customer service issue with Xbox from October 2018

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The issue in GetHuman-trentjwh's own words
My payment is going through billing issue*Went to buy black ops * wouldn't go through*Card has money on it but for some reason my Xbox live store won't let me purchase anything
GetHuman-trentjwh did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman-trentjwh
Oct 12th, 2018 - 6d ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman-trentjwh started working on this issue
Oct 12th 2:12pm