Hi! I am trying to buy the new call of duty for my brother, and I read online that you...

GetHuman1321938's customer service issue with Xbox from October 2018

41617 similar
0 following
Help with my Xbox issue
First: share to improve GetHuman1321938's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1321938 to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1321938 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman1321938's own words
Hi! I am trying to buy the new call of duty for my brother, and I read online that you could buy a game and gift it to their account so that they could play it on their console. My issue is I accidentally bought it on my console, I have not downloaded the game yet and would like it if I could get a refund for the game and possibly find a way to purchase the game for him. My account email is *****@***.com and my brothers account that I am trying to purchase it for is *****@***.com, thank you for your help!
GetHuman1321938 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1321938 fixed the problem
We are waiting for GetHuman1321938 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid
Follow this issue
See how GetHuman1321938 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1321938
Oct 11th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 41617 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1321938 started working on this issue
Oct 11th, 2018 9:40pm