My son used my wife's debit card to purchase something on fortnight that we do not have...

GetHuman1321124's customer service issue with Xbox from October 2018

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The issue in GetHuman1321124's own words
My son used my wife's debit card to purchase something on fortnight that we do not have the funds for and I need the purchase reversed, our money to be refunded, and for her card information to be removed from our son's Xbox live account it's a very important matter to us that we simply can't afford please contact me back asap my number is * (***) ***-**** thank you I'm looking forward to hearing from you
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Xbox

Customer service issue
Reported by GetHuman1321124
Oct 11th, 2018 - a mon ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman1321124 started working on this issue
Oct 11th 7:59pm