My son used my wife's debit card to purchase something on fortnight that we do not have...
GetHuman1321124's customer service issue with Xbox from October 2018
Help with my Xbox issue
First: share to improve GetHuman1321124's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1321124 got the right customer help using our suggestion.
Before contacting them, items GetHuman1321124 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1321124's own words
My son used my wife's debit card to purchase something on fortnight that we do not have the funds for and I need the purchase reversed, our money to be refunded, and for her card information to be removed from our son's Xbox live account it's a very important matter to us that we simply can't afford please contact me back asap my number is * (***) ***-**** thank you I'm looking forward to hearing from you
GetHuman1321124 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1321124 fixed the problem
We are waiting for GetHuman1321124 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.