Hello my name is Mathew I’m having a problem with my Xbox it is never wanting to connec...

GetHuman-m_saraul's customer service issue with Xbox from October 2018

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The issue in GetHuman-m_saraul's own words
Hello my name is Mathew I’m having a problem with my Xbox it is never wanting to connect to the Internet for me I always have to unplug my modem and all my stuff and it’s a pain in my butt to have to keep doing this stuff to get my Xbox live to connect I updated my Internet and everything and still this Xbox one won’t connect Unless I am unplug my modem But I would rather a call back this is Microsoft you guys should have the decency of calling your customers when your products aren’t working properly my phone number is ***-***-**** and email would do me no good
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Customer service issue
Reported by GetHuman-m_saraul
Oct 12th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
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GetHuman-m_saraul started working on this issue
Oct 12th, 2018 12:54am